PRIVACY POLICY

We have implemented a policy on complete transparency with our costomers regarding the processing of personal data, its purpose(s) and the possibilities to exercise your legal right in the best way. 

If you require any additional information about the protection of personal data, olease visit the website of the Dutch Data protection authority (Autoriteit Persoongegevens): https://autoriteitpersoonsgegevens.nl/nl. 

At Leyna Dresses, we are deeply committed to safeguarding the privacy of our valued customers. Your personal information will not be collected unless you willingly provide it. The term 'Personal Information' refers to unique details that are specific to you, which may encompass your name, delivery address, credit/debit card number, billing address, email address, telephone number, age, and style preferences. Rest assured, we do not store or retain any financial information you provide.

HOW WE UTILIZE YOUR INFORMATION

We may seek information from you to enhance your experience and gain insights into your preferences. Any data acquired will be collected and guarded in accordance with our privacy policy.

We leverage your information for various purposes, including but not limited to:

  • Providing products and services tailored to your needs;
  • Sharing information about our products, services, promotions, events, and contests that may pique your interest;
  • Generating orders, transaction records, sales agreements, accounts, tax invoices, or receipts;
  • Enhancing and developing our products and services based on your feedback and interactions;
  • Conducting administrative tasks, marketing endeavors, planning initiatives, fraud and loss prevention measures, product and service enhancements, and quality control.
  • We may also employ your information, with your consent, to promote and market products, services, and exclusive offers that align with your interests.

CONSENT

Leyna Dresses will never distribute or disclose any of your personal details to third parties (excluding partners through whom you accessed our site) without your explicit consent.

However, to deliver optimal service, we collaborate with the following categories by sharing your data:

  • Entities involved in facilitating your purchases, such as payment service providers, warehouses, order packers, and delivery firms;
  • Approved payment services, like Afterpay, as chosen during checkout;
  • Service providers like marketing agencies, advertising partners, and website hosts;
  • Professional analytics tool providers;
  • Credit and fraud prevention agencies, as well as law enforcement, to counteract fraud;
  • Companies granted approval by you, including social media platforms you opt to link with.

TYPES OF INFORMATION WE GATHER

To provide essential and effective services, Leyna Dresses may collect personal information, such as your name, address, telephone number, email address, age, date of birth, banking details or credit information, and records of your interactions with us, encompassing communication, transactions, products, services, and site activities.

Leyna Dresses may also compile non-identifiable data for statistical analysis, which assists in enhancing our site. This data, which lacks individual identifiers, may encompass:

  • Your computer's IP address;
  • Type of browser used;
  • Webpage visited prior to arriving on our site;
  • Pages accessed within the Leyna Dresses site;
  • Time spent on these pages, items and information searched for on our site, access times, dates, and additional statistical data. This data will remain dissociated from any personal information.

HOW WE GATHER YOUR INFORMATION

We may collect your information through various means, including: Directly from you when you:

  • Explore our website;
  • Bookmark an item;
  • Register on our platform;
  • Log into your account;
  • Make a purchase from us;
  • Contact our customer support;
  • Click on banners, hyperlinks, or plugins;
  • Engage with us on social media.

From third parties, including our affiliated entities, businesses, commercial partners, and

From publicly available sources of information.

Data from our website is acquired using diverse technologies, including 'cookies'. These are text files that our site sends to your browser as anonymous tags identifying your device. Cookies aid in placing orders, remembering items in your cart, recognizing your return visits, and analyzing your browsing behavior. You have the option to disable cookies in your browser; however, this may lead to certain parts of our website malfunctioning.

MARKETING MESSAGES

Leyna Dresses may disseminate marketing messages via email, SMS, or alternative channels to provide updates on our activities and assist you in discovering relevant products. You will only receive such messages if you opt in.

You retain the freedom to halt marketing messages from Leyna Dresses at any time by adjusting your account settings, unsubscribing, or reaching out to our customer service team.

ADVERTISING

To keep you informed and aid in discovering fitting products, Leyna Dresses also engages in online advertising. Similar to numerous companies, we direct branded advertisements and banners to you when you browse other websites and apps. To achieve this, we employ diverse networks and technologies, such as web beacons, pixels, ad tags, cookies, and mobile identifiers. Furthermore, we utilize specific services offered by certain sites and social networks, such as Facebook's Custom Audience service.

The advertisements you encounter will be influenced by the information you provide during your interactions with our site (e.g., search history or pages visited) and previous engagement with ads.

RETAINING YOUR INFORMATION

In situations where legal obligations, dispute resolution, or fraud prevention necessitate, we may retain some of your information.

YOUR PRIVACY RIGHTS

You possess the following rights concerning your personal information:

  • Request insights into how your information is employed;
  • Access the personal information we possess about you;
  • Rectify or modify inaccurate personal information in our possession;
  • Request the deletion of your data or cessation of its collection, under certain circumstances;
  • Request the discontinuation of direct marketing messages.

Should you wish to exercise any of the above rights or have inquiries about your rights, kindly reach out to us.

CHANGES TO OUR PRIVACY POLICY

This Privacy Policy is an integral component of our site's Terms and Conditions. We reserve the right to revise this policy, and any such alterations will take immediate effect upon being posted on the site. Depending on the nature of the changes, we may communicate these modifications via email, provided we possess your email address.

Should you disagree with the terms of this Privacy Policy, whether in part or in whole, especially as it may evolve over time, your recourse is to discontinue your use of the Site.

QUERIES AND CONTACT INFORMATION

For requests related to accessing, correcting, amending, or deleting any personal information held by us, please get in touch with our dedicated Customer Service team at klantenservice@leynadresses.com