SHIPPING
Please be advised that the estimated shipping times provided below are for guidance purposes only. For the most accurate shipping times to your delivery location, we kindly ask you to wait until you receive your track and trace code via email. Please note that online orders are not processed during weekends or holidays. Orders placed on Friday after closing time and over the weekend will be processed on the following Monday.
Would you prefer extra insurance for shipping or express delivery? Please contact our customer service for this
Netherlands and Belgium
STANDARD 1 - 2 BUSINESS DAYS
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EUROPE
STANDARD 1 - 7 BUSINESS DAYS
Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Germany, France.
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UNITED KINGDOM
STANDARD: 2 - 7 BUSINESS DAYS
The United Kingdom, including Scotland, Wales, and Ireland
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REST OF THE WORLD
STANDARD 2 - 14 DAYS
Some countries may take up to 20 - 25 days. If you have more questions about shipping, please contact our customer service
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WHAT YOU NEED TO KNOW - ALL ORDERS
Due to the high volume of online sales, there might be a delay of up to 48 hours in shipping. We sincerely appreciate your patience and want to assure you that our team is working diligently to minimize any backlogs and expedite the shipping of your order.
Please be aware that LEYNA DRESSES is not responsible for any delays caused by courier services. Such delays may occur from time to time, especially during busy periods. Nevertheless, the provided delivery estimates are the best available and generally considered to be reliable and prompt. Additionally, items purchased on pre-order are subject to different shipping times.
Taxes are included in the product price for several countries, and no additional taxes are due or calculated at checkout. However, certain orders may incur additional customs duties, which vary from country to country, if the total value of the order exceeds a specific threshold. These fees are government-related and beyond the control of LEYNA DRESSES. We are not liable for these charges. If you do not see any taxes at checkout, please ensure you confirm this with our team prior to purchase if you believe taxes may apply.
In the event that a package is left unclaimed or rejected by the recipient, the postal service will attempt redelivery. If the postal service and/or our team are unable to arrange redelivery within the designated timeframe, the package will be deemed abandoned and left by the authorities in the recipient's country. Consequently, no refund will be issued for unclaimed or rejected packages. If our team is able to retrieve your package and arrange its return, any associated return costs will be the responsibility of the customer.
